- Thread starter
- #21
Disclaimer:
This post is not a rant and nor is it directed at anyone in this thread, I’m simply posting this in case someone uses the search function (like I did back in May with no avail) and is looking for information on 4XOAUS / 4XOUSA / Black Hawk Radius Arms.
Darren is delusional and condescending, no customer should ever receive a response like the above from a vendor. Very simple Darren, use your “Business Manager” skills and tell your customers the truth, tell them 8-10 weeks (even though I hear the ordering process can drag out for 6 plus months). When you tell a customer 2 weeks and its going on 6 weeks, you might throw in a few key words like, “we apologize”, “we are sorry”, “do to factors out of our control” etc. No Darren is very snide and condescending. I have been very patient and tried to be understanding with him despite all the stories that surfaced.
I know of 2 other people I have been communication with online, one customer placed his order a month before mine and is still waiting, another person placed his order a day after my order, this person has been very vocal online about his experience and was automatically blocked by Darren, what vender blocks his customers line of communication? Anyways this person disputed his purchase and Darren prioritized this order ahead of us. Now Darren is saying my shipment packaging was damaged and is delayed
If Darren at 4XOAUS / 4XOUSA feels threatened (and by threatened I mean, simply asked where your product is two days later after it was supposed to ship out) he will block your e mails.
If you need to order black hawk radius arms there are 3 more venders available, you might pay $100 dollars more for shipping
This post is not a rant and nor is it directed at anyone in this thread, I’m simply posting this in case someone uses the search function (like I did back in May with no avail) and is looking for information on 4XOAUS / 4XOUSA / Black Hawk Radius Arms.
Darren is delusional and condescending, no customer should ever receive a response like the above from a vendor. Very simple Darren, use your “Business Manager” skills and tell your customers the truth, tell them 8-10 weeks (even though I hear the ordering process can drag out for 6 plus months). When you tell a customer 2 weeks and its going on 6 weeks, you might throw in a few key words like, “we apologize”, “we are sorry”, “do to factors out of our control” etc. No Darren is very snide and condescending. I have been very patient and tried to be understanding with him despite all the stories that surfaced.
I know of 2 other people I have been communication with online, one customer placed his order a month before mine and is still waiting, another person placed his order a day after my order, this person has been very vocal online about his experience and was automatically blocked by Darren, what vender blocks his customers line of communication? Anyways this person disputed his purchase and Darren prioritized this order ahead of us. Now Darren is saying my shipment packaging was damaged and is delayed
If Darren at 4XOAUS / 4XOUSA feels threatened (and by threatened I mean, simply asked where your product is two days later after it was supposed to ship out) he will block your e mails.
If you need to order black hawk radius arms there are 3 more venders available, you might pay $100 dollars more for shipping