This is why I think owners of unattended charging electric vehicles will have a problem. Once thieves figure out how charging chords and chargers have valuable metals in them I think it will get crazy with theft. They like easy money.
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Most dealerships still use aftermarket parts, particularly in an insurance situation
The Insurance companies often low-ball the payout first time around
we used toyota parts unless the customer specified aftermarket parts
part of the price that they offer is usually the insurance companies tell the dealership what they pay as an hourly rate and it will be less than what the dealership usually charges. the adjuster will have something that will give the time for whatever repair is being performed, they usually dont go with the time that the dealership provides
Out of curiosity, are you on the body shop side or the service side
However, make sure the dealership will be using TOYOTA parts. Most dealerships still use aftermarket parts, particularly in an insurance situation.
we used toyota parts unless the customer specified aftermarket parts
The dealers I worked at or worked with, would only use an aftermarket part if the customer requested it. This almost never occurred unless the part was discontinued or the insurance company supplied the part.
It gets down to the customer wanting us to warranty a part failure. If its not oem, the shop wouldn't get paid to replace the failed part (insurance company would).
The customer normally wants you to return the broken part and fix it for free under your warranty. As a tech, time is money. I'm not saying it didn't happen, I'm saying we preferred not to. This is not to charge more but to make sure everyone is happy if there's a part failure. As some will attest to, there are very few aftermarket parts that hold up well.
Service writers are usually paid % of the repair order. Oem parts= higher cost= More commission, but many do sell non Oem services and fluids that allow for additional service recommendations and higher margins (coolant conditioner etc). There are aftermarket cats for California but many indys will not install them because on certain cars the monitors will not clear.