Whoa, whoa, whoa! What the......? Why get online and blast a product without first asking the person who's offering it what's going on? I probably should have cooled down before responding, but I think there may be value in expressing my frustration. Ever thought of contacting customer service (ME) via PM??????
Now, to address your problem in public, like you chose to vent your disappointment: That heel pad and surging is NOT correct! I have no idea why it went out like that, but since you're well aware each shipped carpet set was drop-shipped from the manufacturer, you're also aware I don't have an opportunity to inspect every set, and I'm just learning about it myself from you bashing it publicly, rather than sending me a PM to check on it. It should be abundantly clear from the first part of this thread that the whole purpose of this carpet effort was to provide carpet as close as possible to OEM. It is intended to be "correct."
The photos I posted that showed the prototype carpet had surging that was virtually the same color as the carpet. That's the way they're supposed to be. Why yours is like it is, I have no idea. But we'll make it right. I can assure you of that.
To those of you who are now concerned that the carpet isn't what I represented, I can assure you that anything not right about the carpet will be straightened out. The two sets I received from the mfr. to check for color accuracy were dead-on. In fact, the following photos are of the grey set I received last Tuesday. I think it looks pretty damn good if you ask me!.........
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It's very hard to overcome bad publicity, so all I can tell you is I stand behind the carpet I rep. If it's not right, we'll make it right. If you're as disappointed as Cruising Canuck, I'll even work with you to get your money back. You can let me know via PM, and I'll do whatever it takes. Period. I've spent a s***load of time and money working on this project, not for any real money gain, but more to help out the Land Cruiser community. Those who know me know I'm trying to offer a very quality product at a crazy good price (Cruising Canuck, the OEM - sans wheelwell carpet - has an MSRP of about $3,200, so you were about 1/2 right in your assessment of value), so I wish this could have been sorted out in private, rather than bashing and claiming misrepresentation.......
If you want carpet, I've got it. If you're now suspect of the whole deal, I understand. You decide........
I usually don't get this worked up, but I've spent WAY more time on this project than I thought I would, only to not have the opportunity to first get something right. Kinda takes the fun out of it........
(EDIT: I've sent out a LOT of carpet in the last 3 weeks, so if ANYONE else ends up with carpet that doesn't look "correct," please send me a PM, because I need to contact the mfr. about it.)
This one's on me. I did not realize it was a mistake. I thought yours was a preproduction version and mine was the final product.
I'll PM and we can worry about it after the weekend.