Snap On tools vs. mac vs. matco

Joe_E · 10-18-09, 04:36 AM

Quote:

Originally Posted by Gumby

I can't get the Snap On truck to come by my shop. I have three broken snap on ratchets, two of which have been broken and repaired in the past. Snap on does not replace many tools, they repair them.

However, Craftsman ratchets bring the major suck lately and they replace with rebuilt not new.

I hear alot of people saying that about the craftsman turn-ins but the store I have gone to for a while just takes me to the tool case and grabs a new one. Took a 1/2 drive ratchet ( that was broke when I got it new in a big socket set) and a small ratcheting wrench ( that was also broke from factory) back about six months ago and that was still the case.

land crusher · 10-20-09, 09:25 PM

Snap On has been in the shyster credit business ripping off working people since long before the credit card companies got into the game. Yes, they make quality stuff and a few things that are hard to find elsewhere, but it's grossly overpriced and it's delivered and maintained in a manner that keeps them in your pocket. I hate Sears, but I still buy Craftsman for my core hand tools. You can take in a broken tool (seven days a week, often till 9 pm at most locations) and they give you a new one off the shelf, no questions asked even if it's obviously been misused. That said, it's a rare day that I find myself trucking down to Sears with a broken tool in hand.

Spend your money how you will, I don't care, but as someone stated earlier, the car doesn't care what tool put it together, so don't tell people they can't do good work if they're not beholden to the tool truck. As they say, only a poor craftsman blames his tools.

2ndGenToyotaFan · 10-20-09, 10:13 PM

My Craftsman Tools got me home tonight when my harmonic balancer blew up...

No one knows how to get in touch with a Snap On truck? What a great warranty!

fj40charles · 10-22-09, 03:09 PM

Quote:

Originally Posted by fieldsken1

you are right there is a differance its called image people like you think youre better with snap on. if you read the post i did build race cars for a living winston west and northwest tour and southwest tour cars. the cars did not know the differance between snap on or craftsman they still won the race

What brand of tools I choose to buy and own has nothing to do with image. I buy what I consider the best value for me and what works. What determines values is very subjective and I'm sure most will disagree with me.

I have a combination of snap-on, mac, matco, craftsman, proto, SK and cornwell.

I can tell you the snap-on sockets and wrenches are very nice and work well. I prefer Mac ratchets over snap-on. Craftsman fully polished professional series wrenches are very nice too. Buy what you can afford and what works for you.

Poser · 10-23-09, 02:49 PM

Quote:

Originally Posted by land crusher

Spend your money how you will, I don't care, but as someone stated earlier, the car doesn't care what tool put it together, so don't tell people they can't do good work if they're not beholden to the tool truck. As they say, only a poor craftsman blames his tools.

Please point out/quote the text in this thread where anyone has stated anything even remotely familiar to what you are talking about here.....

Poser · 10-23-09, 02:54 PM

Quote:

Originally Posted by 2ndGenToyotaFan

No one knows how to get in touch with a Snap On truck? What a great warranty!

People are too lazy to track one down...

I have not ever had an issue exchanging a tool on a truck, brand makes no difference, no matter if that dealer was my rep or not, nor at any other tool retail outlet that sells tools.

2ndGenToyotaFan · 10-23-09, 09:41 PM

My point was that they are not listed in the phone book here... Nor could I find a number listed online... So I had to call a repair shop and ask them when the truck comes around, so I can go meet the truck down there... It's not a very good system....

Poser · 10-23-09, 11:00 PM

Quote:

Originally Posted by 2ndGenToyotaFan

My point was that they are not listed in the phone book here... Nor could I find a number listed online... So I had to call a repair shop and ask them when the truck comes around, so I can go meet the truck down there... It's not a very good system....

That is because the Snap-On dealer network is not configured as a retail outlet at all similar to CVS or Wallgreens. They are independent business owners; none of them are ‘Snap-On’. They are focused on their customer base that wants the product. They are not out trying to compete against Sears or any other tool house.

Further, I can completely understand why some tool dealers do not stop at some shops when all they get is static about the cost of the product and how they are a racket and a rip off. Why would anyone want to continually go to a shop, only to hear a bunch of negative crap and not sell anything?

land crusher · 10-26-09, 11:23 PM

Quote:

Originally Posted by Poser

Please point out/quote the text in this thread where anyone has stated anything even remotely familiar to what you are talking about here.....

Folks were offering their opinions of different tool companies, I offered mine.

No worries, deal with whomever you like.

RavenTai · 10-27-09, 03:38 AM

Quote:

Originally Posted by 2ndGenToyotaFan

My point was that they are not listed in the phone book here... Nor could I find a number listed online... So I had to call a repair shop and ask them when the truck comes around, so I can go meet the truck down there... It's not a very good system....

Its a great system if you work at a big shop, several nights a week the tool trucks were outside in the parking lot. if you need something just walk outside. both our mac and snap-on guys were dedicated to just our company. through the week they caught different shifts and locations.