Truck and Winch / Tuff Stuff (1 Viewer)

[M32H32is]

I bought a 12,500# Tuff Stuff classic winch. Had it for Close to 18 months now, and it's been used a handful of times without issue.

Until Sunday.

I came across another 80 series at a local off-road park, he was buried. We hooked up & about 10 seconds into the recovery I heard / felt a pop.

The cable went slack while the motor kept running. The winch was done.

That's where Truck & Winch comes in, with their 3 year warranty.

I emailed them through ebay' Mail relay and received a same day response on Monday. Tuesday afternoon they facetimed with me troubleshooting & pin pointed the issue. They had a package in the mail the same day.

I'll update this thread with the results, but so far they have been great to work with.

 

[e9999]

so, not that Tuff that one, then?

 

[shelfboy1]

did you double line with a snatch block or single line ? great service or not the point is to get recovered not how fast the parts get to you .good luck

 

[M32H32is]

Agreed break it sucks especially on a recovery device. I'm sure if it was me that was stuck and it failed on me then I would be a lot more upset than I am.

I was doing a single line pool no snatch block.

Admittedly I'm a novice at winching, i've always just use the Yank strap in the past

 

[canman]

From the pic, it doesn't look too bad. I doubt that there was a 12,000 lb load on the winch. Did the truck move at all during those 10 seconds?

 

[shelfboy1]

dont know what and that cruiser weighs but if its mud and water double the weight up to the axles and triple it if up over the frame .winching a vehicle out is usually better the path that it went in .these are basics that i use and have worked for the last 40 years but something new always pops up