FloridaFJ80
Roaming Land Cruiser Heaven
- Joined
- Sep 11, 2005
- Threads
- 185
- Messages
- 3,051
- Location
- Ashburn, Va
- Website
- www.landcruiserheaven.com
- Thread starter
- #21
Update: Shane didnt give two s***s to reply or respond. I went to my bank branch and showed them all the paperwork. They resubmitted the claim again. Then a week goes by, I get a call from the bank again stating that they will reverse my credit, that the merchant continues to say that it was face to face and that I received the goods. I was irate at this time, I asked to be escalated and after 10 minutes on hold they said that at the the time there wasnt anyone available to be escalated to. that they would email a senior member with the details so they can contact me. I implored the lady on the phone, if it was a face to face transaction and I was given the product, why was there a charge for shipping?? So she wrote the email and the investigation would continue. Well needless to say a week later, I get a letter from the bank they saw the light and approved my claim. So to all the other mudders that want leather get it from somewhere else. Its not worth it, I had dealt with Shane in the past and it was a seamless transaction, but this one was a nightmare. STAY AWAY!