Doa racing are incompetent crooks!!
i have a BBB complaint against these a**holes, and i would have served them in small claims court but i would have to be in north carolina in person to do it so they lucked out. i live in hawaii.
my first purchase was for a bored out throttle body for my 3.0. i sent in my stock t.body and full payment and he sent me one that didn;t match up with my TP sensor. Even though he had mine in hand to compare, he still managed to send me the wrong one and he took 3 extra weeks before he sent the right one. the T.body i finally received had been dropped on its edge and was dented in, pretty much taking away the effect i had just paid $300 and waited a month for, which was for the damn hole to be bigger! thanks Tim, you f**king incompetant dork!
A few months later my truck blows a head gasket and i decide to get the DOA heads, ported and polished, and an extra $275 for hot cams. we only live once and when's the next time i'll rebuild my engine, right? there are toyota aftermarket specialists where i live, but the really charge a lot for machine work so i figured i would save a little $, and give doa a chance to make up for the crappy deal i got the first time. Tim thanked me for my order and for "paying his mortgage that month" (direct quote) he said it would take him 12 days after getting $ to finish work and ship my heads....
3 MONTHS LATER i'm demanding to know where my heads are and how do i go from the guy who paid his mortgage with one job to a guy who can't get a call back, write back, or any good reason for the horrendous delay... Tim threatened to quit all communication with me for quoting him on the mortgage thing, still before delivering anything of the $2200 of product i bought. he even managed to send my heads to the wrong address, costing me 2 extra weeks of time. thanks Tim Jenkins, you f**king incompetent dork!
it all did arrive, and i tried to put it behind me and get on with life, but come to find out the performance was so low i couldn't really tell the difference between my 176k mile motor with a blown H.gasket and the new motor with a brand new bottom end and "high performance heads" fresh out the box i only got 50-75lbs of compression in any cylinder and was burning a quart of oil with every 2 tanks of gas. having just spent every last available $ and been 4 months without my work truck i could not take it all apart till another 14,000 miles of driving and 6 CASES of oil burned. the last straw was almost being hit as i turned left at a light because the truck bogged instead of going anywhere fast. when i pulled off the valve covers to check the clearances what i found was an absurdly poor valve job- none of the valves had a good spec.
i called Tim Jenkins to let him know the deal and I demanded to know "what else but his work could lead to zero clearance on valves" He took offense to my tone (apparently he's as fragile as a little girl when it comes to criticism) and told me to not be mad when he's trying to "help me" (even though he was the one to cause me harm?!?) He said if i send the heads in he would go over them and try to figure out whats up, we both said have a good day and hung up. Then the goddamned COWARD had his secretary call me 5 minutes later to say they would not help me cause i have a bad attitude.....
what we found when i had the expensive locals take it all apart:
the porting job was nice
the valve job was an absolute disgrace. i had zero gap on exhaust valves that should have had .012 gap. that explains the lack of compression and constant burning of oil, the were never fully closed, EVER! My machinist said it seemed like the task of setting valve clearances was never done at all.
To make matters worse there were .08" grooves worn into the valve seats from the sloppy power hone job- even less chance of a seal there! the seats had to be reground to get past the gouges.
5 out of 12 lifters had to be replaced from how far off everything was.
AND there was nothing to show that the cams i paid extra 275$ were anything but stock. no custom grind marks, no specs or mechanics signature on the ends. my guys (who are decades long hot-rod experts) called them stock and i believe it. Thats what i paid $2200 and waited 4 months for...Thanks Tim Jenkins, you goddamned crooked bastard!!
in the end i got to shell out another $3.000 in parts and labor to re-machine DOA's mess. for the record i did not re-ring or alter the bottom end in any way. with the heads re-manned i get 160lbs. compression, and have yet to lose a drop of oil to burning.
i broke this all down to the better business bureau in a formal complaint and DOA took over 5 weeks to even respond to the case! The shameless lies they responded with said there is only a 12,000 mile warranty, that i was informed of this and that i was making the entire story up!!
there has never been a mention of a 12k mile warranty on their site, or in person, and i'm $3,000 lighter to prove that what they sent me was fully defective. the BBB case is still pending, not that the BBB can do anything against them. If i lived in the lower 48, i would have already flown to their doorstep and sued them harshly, with pictures, receipts, and signed affidavits from my machinists.
in the meantime all i can do is warn you that DOA RACING ENGINES IS RUN BY A CROOKED A**HOLE WHO WILL LEAVE YOU SWINGING WITHOUT REMORSE OR SHAME.
CONSIDER YOURSELF WARNED