Over the last 6 months I had some trouble with sales people getting back with me. I needed a part that is no longer available and they had it so I decided to try again. My call started with the last 2 time I call you guys ....Then a quick reply with, Sorry you had problem in the past but I can assure you things have change, and they did. Fast response, a couple of pictures, and I was quoted and given a much lower price.
Your customer service is only as good as your worst personnel ....sounds like they cleaned a little house.
Your customer service is only as good as your worst personnel ....sounds like they cleaned a little house.