[Clutchee]

Due to a cost savings plan I lost my job in Oct 08.

Not saying I want to stay in automotive, my skills can be leveraged to fit in any business.

Very willing to travel, when I was with Dow 90% of my job was on the road.

Relocation, we can talk.

My resume:

For contact info please PM me.

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Technical Sales & Customer/Service Professional
A eleven year sales / service professional leveraging best practices in customer quality, process/ cost optimization and application, new product and process introductions, multiple plants launches, future product development and implementation, specification and application compliance, quality assurance, problem resolution, and OEM/supplier interface.

Field Support Sales/Service Product Technology
Account Acquisition Technical Sales New Product Launch
Account Management Team Leadership Market Development
Quality Resolution Multiple Plant Launch Cost Analysis

Professional Experience

Dow Automotive-- Auburn Hills, MI 2002-2008
Technical Sales & Service

Recruited by Charles Mckemie (Plant Service Director) to provide “in house” service to Nissan Canton facility from start up process and then into production. During startup providing Nissan with support in initial product trials, product loading and start up of body, paint, and trim shop applications. During this time no down time or quality issues were ever charged to Dow. After 4 years at Nissan Canton facility I was asked to undertake 10 automotive facilities including BMW, Ford, GM, any Tiers that were associated with these OEM’s.
• Successful Plant Launch of Dow Automotive Sealers, Adhesives, and Mastics in Body, Paint, Trim shops within the startup Nissan Canton Facility, Plant 1 (5 platforms)/ Plant 2 (1 Platform) by employing failure modes effects analysis and trial/launch protocols prior to line startup, then managing $14 million in sales
• Captured $7 million in Beta Brace sales at Nissan Canton facility resolving “oil canning” issue on current platforms such as Titan, Infinity QX56, Armada, Altima
• Successfully managed 10 automotive facilities consisting of $24.5 million in sales
• Led innovative plant launch at GM Spring Hill utilizing Dow Acoustic Foam to reduce NVH on GMT561 platform making it industry leading NVH & Body Leak testing
• Applied cost savings methods within various OEM’s. As a result, there was no reduction of material cost on current saleable items at year-end.
--BMW---$564,000 per year sealer savings comparing specification data to actual application amounts on BMW X5 SUV utilizing crash durable adhesive
--GM-----$250,000 per year savings recycling residual unused paint shop sealer into process allowing customer to fully utilize what they are paying for & also reduce landfill waste
--Nissan----$4.00 per unit material savings on underbody coating with no associated decline in quality to 260K units produced per year

Lexus of Nashville--Nashville, TN 1999-2002
Service Consultant

Customer quality oriented position based on providing each individual with the knowledge to make the best choices on their vehicle repairs and resolve any warranty concerns. Leveraged automotive vehicle knowledge in service writer “test drives” to replicate customer concerns leading to more “1st report” successful repairs.

• Consistently scored in Lexus Elite (top 5 % of dealers) status by voice of customer-based surveys completed after each warranty service
• Increased billable service hours by 52% during career

Diamond Equipment –Bowling Green, KY 1997-1999
Field Repair Technician

A solution based career that involved diagnosis of heavy equipment systems such as hydraulics, mechanical, and electrical based issues. Repairs were commonly done “in the field” where “outside the box” was common to resolve an issue on the equipment and get it up & running in a timely manner.

Training & Education

• Western Kentucky University--Bowling Green KY
BS Candidate–General Education (Junior Class status)
• Ηinds Community College—Pearl, MS
• Fanuc Robotics Application & Programming Course completed