[desertchild74]

FYI,
I bought an 82 BJ42 from JDM Wholesale in January and after 5 months of shipping related problems (primarily because of paperwork mistakes on the part of the seller), I just recieved it.
The cruiser was delivered with absolutely no brakes (drums were the wrong size and did not function), no working rear lights, a mess of an electrical problem, and in nowhere near the condition JDM advertised (tires rotted, panel cracks, etc). It also stalls every time I decelerate...a freaking disaster.
Anyhow, after 5 months of shipping problems, a lot of unanticipated costs (as a result of mistakes by JDM), and 9 days at the port making up for the paperwork mess JDM gave customs (paying for car rental, hotel, flights, etc.), I am parked at a shop in L.A., waiting for parts, trying to figure out why it stalls, why the electrical system is a disaster, and trying to get home...shop bill around $1100+ and I am not home yet...

BEWARE OF JDM WHOLESALE...they sold me a piece of **** and may do the same to you...

[dogboy2]

I've currently got $$$ down with these guys on an engine package. Would love to hear more about your experience.

Just sent you an email via this forum,
-dogboy- '87 FJ60

[Jan-78FJ40]

Originally Posted by desertchild74

FYI,
I bought an 82 BJ42 from JDM Wholesale in January and after 5 months of shipping related problems (primarily because of paperwork mistakes on the part of the seller), I just recieved it.
The cruiser was delivered with absolutely no brakes (drums were the wrong size and did not function), no working rear lights, a mess of an electrical problem, and in nowhere near the condition JDM advertised (tires rotted, panel cracks, etc). It also stalls every time I decelerate...a freaking disaster.
Anyhow, after 5 months of shipping problems, a lot of unanticipated costs (as a result of mistakes by JDM), and 9 days at the port making up for the paperwork mess JDM gave customs (paying for car rental, hotel, flights, etc.), I am parked at a shop in L.A., waiting for parts, trying to figure out why it stalls, why the electrical system is a disaster, and trying to get home...shop bill around $1100+ and I am not home yet...

BEWARE OF JDM WHOLESALE...they sold me a piece of **** and may do the same to you...

what's your final destination? If it is in San Diego, we can help you out with trouble shootng and repairs. Michael and I have lots of 3B parts in stock.
j

[mot]

Wow, that sucks pretty bad!

VERY sorry to hear it and the best of luck to you (guys).

Mot

[crushers]

hummm, i know where JDM Wholesale delivered a Delica to a customer from Calgary and the head cracked within a days of leaving Vancouver and James had it shipped 500 km back and a new head installed under warranty... this is really unusual for JDM Wholesale.

have you contacted James with the serious situation at hand?

a lot of times it is miscommunication that causes such riffs... can this be part of it?

<i am playing neutral here>

[orangefj45]

i've never heard of any other complaints about them so i sincerely hope that you guys get everything worked out.

[cruiser88]

oh shit man i am sorry, dont give up,im sure it will get worked out

[James@JDM]

Whoa!!!!

Hang on a second, this is the first I have heard. Most people would have the common courtesy to contact someone if they had a problem.

I can only assume this is Joshua?

Did you have the common courtesy to even contact us first and outline the problems? A phone call or an email perhaps?

The Whole time we kept you up to date on the shipping, I have numerous emails do you want me to post them all???

To say Im shocked is an understatement.

The paperwork we supplied you was correct, you had no knowledge of what do to and we tried to help you the best we could, we have sold over 20 landcruisers into the US and you are the FIRST to have this problem.

As was clearly stated in the eBay listing the car was supplied incl shipping, but customs clearance/titling was the responsibility of the buyer, I can't make it much clearer than that.

I also have an email from you prior to the vehicle arriving stating the following, PLEASE EXPLAIN to me where we are not trying to help you... We even set-up a customs broker for you it's not our fault if you can't afford it!!!

From: joshua XXXXX [mailto:desertchild74@XXXXXX.com]
Sent: Wednesday, 2 May 2007 5:03 a.m.
To: Mel@JDM
Subject: RE: Picking up Cruiser

Mel,
I am aware that it is not within your responsibility to guide me through this in any way, but is it feasible for me to get the cruiser out on my own?
I say this because I am almost completely out of money and simply cannot afford MMI's fees.
I don' t know where to begin with this process and would greatly appreciate any direction you might be able to give.
Thank you,
Joshua

"Mel@JDM" <mel@jdm-wholesale.ca> wrote:

Hi Josh,

MMI is the agent for Jas Jenner's in LA. Its entirely up to you if you would like to use them or find somebody else.

Thanks

Mel

From: joshua XXXX [mailto:desertchild74@XXXXXXcom]
Sent: Tuesday, May 01, 2007 4:16 PM
To: Mel@JDM
Subject: RE: Picking up Cruiser

Mel,
No worries..good to hear from you.
I have been contacted by MMI logistics, who I figured you set up.
I expected, from one of your past messages, that you had intended on refering me to Jas Jenners. I would like to at least talk to JJ as I suspect MMI logistics is charging me a higher than neccessary rate.
If the rate stays this high ($880), I am going to have to do it myself and have no idea where to begin.


"Mel@JDM" <mel@jdm-wholesale.ca> wrote:

Hi Joshua,

I apologies for the delay in my response, as we have had new computers installed in the office. Have you organize a custom broker to release the vehicle? If not, we can refer one to you which you will need to contact yourself and give him the necessary paperwork to release the vehicle from customs.

Talk to you soon.

Thanks

Mel

From: joshua XXXX [mailto:desertchild74@XXXXX.com]
Sent: Tuesday, April 24, 2007 5:17 AM
To: mel@jdm-wholesale.ca
Subject: Picking up Cruiser

Mel,
Forgive me if you intend on sending this information already, but I have made travel arrangements and am beginning to wonder how I will pick up the Cruiser when it arrives in Long Beach.
In particular, I wonder how long after it arrives in port I will be able to pick it up, who I need to meet and where, etc.
I am due to arrive in Long Beach on the 7th (two days after it arrives) and have no idea where to go from the airport, etc.
Thank you for taking the time to address these questions.
Sincerely,
Joshua

We even have an email from you thanking us....

Regarding mechanical issues, the truck drove fine when it left NZ, We reconditioned the starter motor at no additional cost to you, just because I wasn't happy with it.

Regarding the brakes we replaced the Master Cylinder and all four wheels cylinders again at our cost, I have attached copies of the invoices.

In saying that however if it did/does have issues we would have looked after you had you had the courtesy to actually inform us there was a problem.... Im not a mind reader.

As stated above we have previously paid to ship vehicles back and fly customers home when they have had problems, and would have happily done so in this case.

Joshua you have my contact details but just in case you have misplaced them I will post them again.

james@jdm-wholesale.ca
604 306 5998
604 540 1888

or my New Zealand Contact details
+64 21 306 901

Regards

James

[cruiser88]

oh snap servivce with a smile

[James@JDM]

As promised copies of invoices for work carried out on brakes/starter motor at OUR COST. This was prior to sending the truck. If you are wondering why work is charged to RF imports, that is one of our NZ companies.

Joshua, if you take a close look at the vehicle you WILL find that this work has been carried out.

In regards to body condition it clearly states the rear fenders and front guards have RUST!!! there is even photos of it.

Also here is a video of the truck running on you tube that we posted on the add, do you see any issues with it's driving here??? It doesn't stall when it comes to a stop in the video...

http://www.youtube.com/watch?v=RocPzv-uBcI

[83bj60]

There is nothing more upsetting than a client who is not contacting you after a problem arises, but it is so distressing for anyone when such problems arise despair and despondency is quite understandable!

I feel for you both, believe me. I deal with that kind of stuff in my line of work as well.

Joshua, I understand your anguish, but please understand that your importer is on YOUR side!

James, we know you mean well and you do your best, just try to understand your client's anguish and reaction!

Peace,

Chris

[calstyl2]

excellent response, hope it all settles out for all of you, my nightmare for importing anything

[James@JDM]

Originally Posted by 83bj60

There is nothing more upsetting than a client who is not contacting you after a problem arises, but it is so distressing for anyone when such problems arise despair and despondency is quite understandable!

I feel for you both, believe me. I deal with that kind of stuff in my line of work as well.

Joshua, I understand your anguish, but please understand that your importer is on YOUR side!

James, we know you mean well and you do your best, just try to understand your client's anguish and reaction!

Peace,

Chris

Chris I can understand Joshua's anguish, trust me I have been on the other end before, however, I will not have my companies name run into the ground without being given a chance to respond. Anguish aside there was no need to badmouth JDM without first giving us a chance to correct the issue first privately, thats just plain rude. I too have a short temper at times and get steamed up, however I take my problem direct to the source and then if I do not receive a satisfactory result, by all means broadcast it to anyone that is prepared to listen.

The first I heard of this was when another IH8MUD member contacted me and said I needed to look at this thread.

All that said, my offer to help still stands, and had I known of the problem, it would have been resolved long ago...

[projektdotnet]

From what I have gathered (did not read every last bit here) I think I will stand behind JDM unless Joshua has some really good evidence to support his claims.

Josh,
Word of advice: If you are having serious issues with a supplier then contact and ask for manager, owner, supervisor(someone who knows the ropes). You'd be suprised how many times my problem was fixed in 1 call.

[crushers]

James, Joshua, i hope you gentlemen can work this out in a responsible manor.

James, i know what it is like to go out of your way to help someone with no word of thanks. it is irritating. sounds like you have gone beyond what was called for and yet i expected nothing less from you. your reputation preceeds you.

best of luck to both of you.

[orangefj45]

this thread plainly shows one of the biggest down-sides of the internet; bad news travels fast and so do rumors and hear-say.


i do not think that this thread should ever have started unless there was no other resource left. the buyer should definetly have contacted the seller and tried to work things out before posting this stuff.


either way, i hope the situation gets resolved with an outcome that both parties can live with. all the best.

[beaufort-fj60]

forget all of this tidily-winks stuff and post some pics of the 82 BJ42

[roscoFJ73]

Originally Posted by desertchild74

FYI,

The cruiser was delivered with absolutely no brakes (drums were the wrong size and did not function), :

Is this even possible? Maybe they have been machined to the next oversize which means new shoes would fix that.

[crushers]

hummm, no brakes...
James states he put new master and wheel cylinders on... MAYBE the shoes were not adjusted properly if so try hitting the brakes twice in RAPID succession and see what happens? if you get braking then adjust the shoes properly and you are on your way.
did you check the master to see if there was fluid in the system? maybe there is a leak somewhere (look at the inside of each tire, is one "wet" where a possible cylinder might be leaking?
maybe there is air in the system requireing another bleed.
maybe the master input rod needs adjusting.

as irritating (and potentially dangerous) this situation is, it is an easy and CHEAP fix.

as for your stalling, i have never experienced it so i can't halp you there without seeing the unit. does sounds like air getting into the system somehow.

once again it will be a PITA but shouldn't cost much to fix.

[crushers]

Originally Posted by roscoFJ73

Is this even possible? Maybe they have been machined to the next oversize which means new shoes would fix that.

maybe he is not used to 4 wheel drum brakes?? or maybe they got wet...

[BHMCruiser]

You should remove Josh's full name and email from the thread. I understand that you are defending your company, but that is not necessary.

[Jomama]

Wont a leaky Brake Booster cause stalling like is mentioned?
I had that happen when I bought a FJ40 in Mich an tried to drive it to MN, killed the engine anytime I had to put prolonged brake pressure on to come to a complete stop..

[crushers]

diesels don't run on vacumm the same as a gasser, you can run a diesel with no elec, no vacumm as long as you have oxygen and fuel you will keep on moving...

[honk]

Originally Posted by Jomama

Wont a leaky Brake Booster cause stalling like is mentioned?
I had that happen when I bought a FJ40 in Mich an tried to drive it to MN, killed the engine anytime I had to put prolonged brake pressure on to come to a complete stop..

The vacuum for brakes on a diesel powered vehicle is not drawn from the engine. The engine doesn't create a vacuum. The brake booster is vacuum supplied by a seperate engine driven or electrical pump.

[94landcruiser]

I hope this works out. It seems to me that a call or email to the seller first would have been the way to go not a negative thread on the internet.

I don't know either party from Adam but I find it odd that the op dropped this bomb & has yet to be heard from since.

Just my two cents.

[James@JDM]

I want it to work out, for all parties involved, As stated above had I known of the issues I would have started working on a remedy.

There is really not a lot more I can say until Joshua contact us directly to resolve it.

Regarding the brakes, I will talk with the workshop that we contracted to do the work and ask there thoughts on it.

The stalling issues I have no idea, as the truck genuinely ran fine when it left, maybe a seal or hose has cracked come loose during transit, stranger things have happened, but again we would be happy to come to the party on resolving it.

I think it also must be said and sometimes people loose site of it, that these trucks are 26 years old... They are not new with a warranty, and there is going to be teething problems, but the beauty of it is there so simple that it's usually not a major to fix.


James

[James@JDM]

Originally Posted by BHMCruiser

You should remove Josh's full name and email from the thread. I understand that you are defending your company, but that is not necessary.

Ammended.

James

[lshobie]

This thread should be removed.

[IronYuppy]

x2

I don't see how it benefits the community without facts.

[Fly Rod]

First, any time I see a bash from someone with only 3 posts I am sceptical. I am a huge proponent of requiring the poster to include full name and contact info. No way I want to read a bash post from an anonymous poster.

Secondly, this type of stuff should be dealt with off line until there is no other option. Based on James posts it sounds like he is open to working this out. So take this off line, now!

Josh,

We have all had issues when buying old stuff over the net. It is YOUR responsibility to make sure you know what is involved both monitarily and physically. If you expectations are not met first check your expectations. Then contact the seller and try to work it out. If you are out of $ and can't afford to contact the seller directly you failed to manage your expectations.

Just my $.02 contact James say "sorry I fucked up" and work it out with him.