- Joined
- Jul 20, 2004
- Threads
- 274
- Messages
- 23,233
- Location
- Chandler, AZ
- Website
- www.tontorecreationalliance.org
I just returned from BAP, we talked about a CSC account, would that be something that some would be interested in? Don't know what the discount would be, but would be cash and carry.
UPDATE:
It is a done deal, the account is Copper State Cruisers, #3091923.
As with any group account, your actions reflect on the whole group, so attempt to keep combat to a minimum. I find that I receive the best service if I attempt to act professional, a big stretch for me?
I just about always call my orders in, it goes something like this: Hi this is Kevin from Copper State Cruisers, account #3091923, I would like price and availability on a set of front brake pads for a '98 Toyota Land Cruiser. After a quick search, this will net a list of what brands, part#, price, and availability. If one is acceptable, I ask for it to be set out and will be down shortly to pick it up.
If it's not acceptable, but may want it after doing some checking, I say something like; let me see if I can sell it, will call you back. Always copy the part#, etc. When I decide, call back and repeat the name/account# then, "we talked about brake pads part#, said they had to come from the warehouse, will you order those and set them out for me, where would be good to pick them up?
That said, they are a store, have displays, no problem just to show up and I do occasionally. But find much quicker to have it called in, just say I have an order set out, swipe the card and done.
They are carrying Denso re-manufactured parts. I haven't checked any of them out, but would like to, I wounder how close they are to dealer Denso stuff?
UPDATE:
It is a done deal, the account is Copper State Cruisers, #3091923.
As with any group account, your actions reflect on the whole group, so attempt to keep combat to a minimum. I find that I receive the best service if I attempt to act professional, a big stretch for me?
I just about always call my orders in, it goes something like this: Hi this is Kevin from Copper State Cruisers, account #3091923, I would like price and availability on a set of front brake pads for a '98 Toyota Land Cruiser. After a quick search, this will net a list of what brands, part#, price, and availability. If one is acceptable, I ask for it to be set out and will be down shortly to pick it up.
If it's not acceptable, but may want it after doing some checking, I say something like; let me see if I can sell it, will call you back. Always copy the part#, etc. When I decide, call back and repeat the name/account# then, "we talked about brake pads part#, said they had to come from the warehouse, will you order those and set them out for me, where would be good to pick them up?
That said, they are a store, have displays, no problem just to show up and I do occasionally. But find much quicker to have it called in, just say I have an order set out, swipe the card and done.
They are carrying Denso re-manufactured parts. I haven't checked any of them out, but would like to, I wounder how close they are to dealer Denso stuff?
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