Bad SOR Service Makes Good.

Ducks · 01-02-08, 11:20 AM

About 9 months ago, I got a stainless EGR pipe from SOR. It was too short. When I called them they told me they knew it was too short when they sent it and that they weren't making any more. Recently found out from a MUDder that SOR did make more and they now fit. I called SOR today and they are going to take back my EGR pipe and send a replacement. I threw a big fit about it on MUD when the pipe was too short. Thought I should mention it here as well, when they resolved the issue.

Chad

NocalFJ60 · 01-02-08, 11:25 AM

Glad to hear they are sending you a new one. How much are they going to charge you to ship it?

beaufort-fj60 · 01-02-08, 11:30 AM

lol

JLH911 · 01-02-08, 02:35 PM

Quote:

Originally Posted by Ducks

About 9 months ago, I got a stainless EGR pipe from SOR. It was too short. When I called them they told me they knew it was too short when they sent it and that they weren't making any more. Recently found out from a MUDder that SOR did make more and they now fit. I called SOR today and they are going to take back my EGR pipe and send a replacement. I threw a big fit about it on MUD when the pipe was too short. Thought I should mention it here as well, when they resolved the issue.

Chad

Great! I ordered one about a month ago so it's probably going to be short. I haven't installed it yet....I'd hate to find out it's short when I'm ready to slap it on. Ugh

fowldarr · 01-02-08, 02:51 PM

Good man Duck, nice of you to mention that they made good, although it took some time.

cruiser88 · 01-02-08, 03:32 PM

I remember that thread......glad they did ya right

cruiser88 · 01-02-08, 03:32 PM

Quote:

Originally Posted by beaufort-fj60

lol

shat up giggles

Spike Strip · 01-02-08, 04:14 PM

Ah, fudge.... I got one sitting on the shelf waiting for install (bought about 2 months ago)... How do I know if it's too small ? (should I ask my wife ??)

No, seriously, lemme take a pic of the SS one next to the OEM and post.

So is this too short ??

JLH911 · 01-02-08, 07:06 PM

Quote:

Originally Posted by Spike Strip

Ah, fudge.... I got one sitting on the shelf waiting for install (bought about 2 months ago)... How do I know if it's too small ? (should I ask my wife ??)

No, seriously, lemme take a pic of the SS one next to the OEM and post.

So is this too short ??

I don't know if it's just the camera angle, but it does look like it's short enough to cause some headache. Guess I'll be calling SOR tomorrow.

Spike Strip · 01-02-08, 08:32 PM

No, camera angle is not distorting. SS pipe is about 1/4 -3/8 shorter. Anyone know if this is the problem batch ?

Marc311 · 01-02-08, 08:49 PM

Props to you for following up. However, I'm not sure that after 9 months replacing a defective part - known to be defective when it shipped, is "making good." But I'm glad it worked out for you and glad the eventually got you squared away.

Landpimp · 01-03-08, 09:09 AM

too short, gonna not work I think. But these SOR pipes(when the right length) are great when used with the OEM gasket......DO NOT use the kevlar SOR gasket

the 2 I have used were longer than the OEM and had to cut down....which is fine

Ducks · 01-03-08, 09:54 AM

Quote:

Originally Posted by Spike Strip

Ah, fudge.... I got one sitting on the shelf waiting for install (bought about 2 months ago)... How do I know if it's too small ? (should I ask my wife ??)

No, seriously, lemme take a pic of the SS one next to the OEM and post.

So is this too short ??

Mine was over an inch too short. I got it back in March 07 I think. My understanding was that they ran a new batch that was the right length in June or something. I would guess that it is o.k. but don't know. Here is a pic when I tried to install the one that was too short-

JLH911 · 06-16-08, 08:52 PM

Quote:

Originally Posted by Landpimp

too short, gonna not work I think. But these SOR pipes(when the right length) are great when used with the OEM gasket......DO NOT use the kevlar SOR gasket

the 2 I have used were longer than the OEM and had to cut down....which is fine

I'm glad I saw this post because I was trying to install my SOR pipe and it was too long. What's going on with the Quality Control on these things? Should I cut it down myself or send it back?

Dynosoar · 06-16-08, 10:48 PM

Just cut it down yourself. Too long is not an issue.

Dynosoar

brett76 · 06-16-08, 11:16 PM

Quote:

Originally Posted by Landpimp

too short, gonna not work I think. But these SOR pipes(when the right length) are great when used with the OEM gasket......DO NOT use the kevlar SOR gasket

the 2 I have used were longer than the OEM and had to cut down....which is fine

even the OEM ones i have gotten i have had to cut down for some reason. verrrry irritating,

whadya do?

JLH911 · 06-16-08, 11:43 PM

Quote:

Originally Posted by Dynosoar

Just cut it down yourself. Too long is not an issue.

Dynosoar

Yeah, I'll cut it down, a little at a time...and trying it till it fits just right.

01-02-08, 11:20 AM	#1
Ducks IH8MUD Lifer Join Date: Apr 2006 Location: Davis, CA TLCA# 17334 Posts: 1,115 Blog Entries: 2	Bad SOR Service Makes Good. About 9 months ago, I got a stainless EGR pipe from SOR. It was too short. When I called them they told me they knew it was too short when they sent it and that they weren't making any more. Recently found out from a MUDder that SOR did make more and they now fit. I called SOR today and they are going to take back my EGR pipe and send a replacement. I threw a big fit about it on MUD when the pipe was too short. Thought I should mention it here as well, when they resolved the issue. Chad __________________ Chad... K7DUX.......1984 FJ60 - Daily Driver......Web Album ................"Non impediti ratione cogitationis" - Conloquium Currus ..

01-02-08, 11:25 AM	#2
NocalFJ60 IH8MUD Lifer Join Date: Aug 2004 Location: San Francisco Bay Area Posts: 2,752	Glad to hear they are sending you a new one. How much are they going to charge you to ship it? __________________ 1982 FJ60 Northern California TLCA/PMC Member "He who throws mud only loses ground."

01-02-08, 11:30 AM	#3
beaufort-fj60 IH8MUD Lifer Join Date: Feb 2005 Posts: 3,202	lol __________________ Real Americans drink PBR

01-02-08, 02:51 PM	#5
fowldarr IH8MUD Addict Join Date: Feb 2006 Location: SE Idaho Posts: 537	Good man Duck, nice of you to mention that they made good, although it took some time. __________________ Damn the man, save the Empire! 84 FJ-60, nothing special....yet.

01-02-08, 03:32 PM	#6
cruiser88 IH8MUD Lifer Join Date: Feb 2006 Location: over here TLCA# 17319 Posts: 7,155	I remember that thread......glad they did ya right __________________ http://s237.photobucket.com/albums/f...13957_15_0.jpg http://s237.photobucket.com/albums/f...113957_1_2.jpg

01-02-08, 04:14 PM	#8
Spike Strip Just try and git it. Join Date: Nov 2005 Location: San Fernando Valley, CA TLCA# 17876 Posts: 952	Ah, fudge.... I got one sitting on the shelf waiting for install (bought about 2 months ago)... How do I know if it's too small ? (should I ask my wife ??) No, seriously, lemme take a pic of the SS one next to the OEM and post. So is this too short ?? Attached Images __________________ BEST WWII STORY EVER WRITTEN Last edited by Spike Strip; 01-02-08 at 04:23 PM.

01-02-08, 08:32 PM	#10
Spike Strip Just try and git it. Join Date: Nov 2005 Location: San Fernando Valley, CA TLCA# 17876 Posts: 952	No, camera angle is not distorting. SS pipe is about 1/4 -3/8 shorter. Anyone know if this is the problem batch ? __________________ BEST WWII STORY EVER WRITTEN

01-02-08, 08:49 PM	#11
Marc311 IH8MUD Addict Join Date: Aug 2006 Location: Northern Virginia Posts: 596	Props to you for following up. However, I'm not sure that after 9 months replacing a defective part - known to be defective when it shipped, is "making good." But I'm glad it worked out for you and glad the eventually got you squared away. __________________ 87 FJ60 31 x10.5 Silent Armors, LEDed, H4ed, Damplified, 4Runner calipered, and re-knuckled

01-03-08, 09:09 AM	#12
Landpimp IH8MUD Lifer Join Date: Mar 2003 Location: Gig Harbor WA TLCA# 5506 Posts: 11,422	too short, gonna not work I think. But these SOR pipes(when the right length) are great when used with the OEM gasket......DO NOT use the kevlar SOR gasket the 2 I have used were longer than the OEM and had to cut down....which is fine

06-16-08, 10:48 PM	#15
Dynosoar V8J60 - TPI Join Date: Feb 2006 Location: SoCal TLCA# 17857 Posts: 1,657	Just cut it down yourself. Too long is not an issue. Dynosoar __________________ '82 V8J60 - TPI 350 with a Turbo 400 attached to a splitcase, Cable Locker FF rear end, 4" SUA (National Spring), Copper Metalic Has been south to Cabo San Lucas, BCS and North to Port Angels,WA. Call Sign: KI6SMP

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