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re: Service records... You want ammunition to head off any of their attempts to shirk responsibility. Showing that the vehicle was regularly serviced at an authorized dealer with no preexisting conditions would help counter an assertion that they are just a victim of bad timing.
Is it definitive? No, of course not, but it certainly can't hurt.
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'01 LC - Champagne Pearl 
'96 328is - Alpine White
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Dearly departed - '88 FJ-62 
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