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Old 09-06-08, 07:48 AM   #3 (permalink)
dgangle
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Join Date: Nov 2004
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TLCA# 10793
Posts: 3,283
I would say determine the particulars, as you put it. And this is going to need an in-person visit, not an email, phone call or message sent by pigeon.

If they forgot to put oil in it you wouldn't have made it 5 miles. Where did the oil go? Aside from things either crazy or not very probable there are only a couple options: burn it, oil filter gasket/sealing surface or the drain plug. #1 you are SOL. #2 wrong filter? old filter gasket stuck on and new filter installed on top? (don't laugh I did this once and put 5 qts on the garage floor in 5 min). #3 drain plug not tightened and came out.

In the end you are in a crappy position and going to have too deal with a situation not on your home turf. I would suggest not touching anything, having it towed to the same stealership and personally witness their investigation. If it is something they did or didn't do, it will be obvious and you both will know it.

Some vacation, hugh? Kinda makes you think it didn't need it changed that bad or should have done it yourself/gone someplace closer/cheaper.

I had a friend in high school who worked with his brother and dad at his dad's tire/brake/shock/oil change place. His dad framed and hung both his son's $2000+ "no charge" free engine replacement invoices right next to their ASE certificates. They have insurance for this kinda stuff.

Good luck and report back with updates.

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TLCA#10793

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