Quote:
Originally Posted by tcb76cruzr
So the fam and I are on vacation in Hilton Head and it's raining so I make an appointment at the local Toyota Dealership to get a oil change for my 99 Landcruiser. Takes about an hour and drive it back to our condo, about 20 miles, check the oil pressure gauge once and it seems normal. Later drive it to dinner, about 1 mile, then to Blockbuster, 1/2 mile, start to go home and the motor sounds like s--t and no power. Immediatly check gauge, nothing, and immediatly pull over, check dip stick and dry as a bone. The check engine light did not come on and it did not overheat. It is raining like hell, got a bit of a tropical storm yesterday, so do not investigate to much, but there is oil all over the lower front of the engine area, I think maybe leaking from the filter but it is tight. Leave the vehicle sit and get a ride to the condo. I sent the guy who waited on me at the dealership a email and will be calingl in the morning, he is the same guy who told me how 'awesome' there service was.
Question: Do not know the particulars yet of the lack of oil, but what should I be looking for from the dealership? How do they prove to me there is no damage to the motor?
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My 2 cents worth
You realised something was wrong by the different SOUND and lack of PERFORMANCE of your engine. You stopped in foul cold weather and checked the dipstick and found no oil on the dipstick.
Point 1
You observed LACK OF PERFORMANCE and INCREASED ENGINE NOISE
This, most likely, is due to no oil in the engine.
Point 2
You measured no oil on the dip stick of the engine.
This proves there is no oil in the engine which is measurable via the dipstick. They may say however, that their engine can run with low oil levels etc, this will be in lab conditions probably, so be very careful, in reality, it is cheaper for them to admit their fault straight up and give you a new engine, but they probably want to fight it out so you get some financial pain as well and may back down as they don't want a ruling against them.
If you engine has run without oil on the dipstick, then even though they may say "thats OK" then I would ask for a complete engine strip down by a mechanic of your choice and they pay for it, because in my opinion from your limited information, your engine is probably toast!
All my personal thoughts only, no advise given, please seek professional advise.