[BillyGHusk]

I guess I am in the minority on this issues. At no point did Tom(Lostmarbles) call out the vendor or run them down.

He pointed out that the primer pump they sold him was/is bad.

That point doesn't change even if he were to contact them. Even if they replaced the pump at no charge. The fact that the pump went bad fairly quickly (relative term) doesn't change.

If his posts had been along the vein of:

I bought this pump and am getting no customer service from them even though I haven't ask for any.....

Then I would understand the uproar. He went out of his way to ask for positive experiences relating to the product in question, which nobody has posted good experience with said product yet.

Now that he has contacted Roodog and they have stated they will refund his money plus shipping....THE PUMP STILL WENT BAD....which was the point of the thread.....

tech content....when I changed my pump the the Bosch I had to use a pair of vise grips on the old one as I couldn't get a wrench on the nut....