I have to say in reading the whole thread and all of Tom's posts I think he has been decent to the vendor. He never stated they were bums and not giving him customer service. He asked for positive feedback regarding the item in question. I guess if someone reads this thread and based on that alone decides not to buy from Roodogs...well they aren't a good consumer then.
just my misguided opinion....ask anyone they will tell you how misguided it is...
Tim