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Old 05-10-08, 11:17 AM   #14
Snowman1967
IH8MUD Rookie
 
Join Date: May 2008
Posts: 1
Brakes

My wife was the unfortunate one who experienced the shock. She was on her way to class and while stopped at a red light the FJ lunged forward almost hitting the car infront. Fortunately she was far back enough to avoid that. Next when she took the offramp and went to slow down for the intersection she took her foot off the gas and then the FJ accelerated was she touched the brakes. That was her excitement on the way to class. On her way home from class she was coasting at approx 20 mph through a school zone with a daycare that just let out and she went to slow down because of the kids running around and the pedal went to the floor, No Brakes! She coasted into crosstraffic before the car stopped due to the street being at a slight incline and at the crossstreet there was a dip for drainage so it stopped there. All this during rush hour. Fortunately my wife was not hurt nor any kids from the daycare but my wifes nerves were shot. 2 weeks later the FJ is still with the dealership and has been sent to the manufacturer for an engineer to inspect. The only reason for it making it to the manufacturer is because I've told them straight out that I will not pick up the car and neither me nor my family will set foot in it until they find and fix the problem or exchange it for an identical vehicle. It was only 1 month old and bought brand new when this happened.
The sad part is up to this point we received the typical "we can't replicate the problem so you can come and pick it up anytime" and from our case manager with toyota corporate office had the nerve to ask my wife "are you sure you didn't imagine it?"
Fortunately the dealership has a rep for doing whats best for customer relations and hopefully will make it right. Afterall we are not asking for anything unreasonable.....new car should not have a problem this severe. All we ask for is find and fix the problem or trade it for an identical "safe" FJ
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