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Originally Posted by BillWms01
Be careful with a cheap glass outfit doing the work. My glass guy was here the other day fixing a crack in my 2000 LC windshield, and I saw him studying the molding around the sides. When I asked him what's up, he was comparing it to a Lexus he had recently done, and noted there's more to these than a usual replacement.
He said the windshield has several pop rivits along each side (underneath molding), and if they aren't installed correctly, it'll crack the new windshield. Said he'd seen one where a cheap installer had replaced the rivits with half the number of screws, and didn't even replace the molding.
So, make sure you trust the glass guy you get to do the work. And, as someone else pointed out, going to the dealer doesn't automatically mean they're trustworthy.
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I agree. You can’t trust anyone anymore. Every time you turn around someone is doing shotty work. I’ve been going to one particular glass shop for my car probably 5 times over the years. It’s never been the same guy, (company loyalty is pretty much non-existent) but when I went there this last time I went across the street to get a burger. When I walk back, I looked in to see this butcher pushing out the glass with out removing the cowl trim; needless to say it was bending it all to hell. At this point if one tries to tell the guy he is not doing his job right than it will just get worse (sending food back idea). After it was all done I asked why it did not lay flat against the glass. He said it was like that. I had already called my insurance and told them not to pay because I was PO. The owner (after a few days of getting calls form the insurance) met with me & he straightened the piece & apologized. I certainly could have done that but I paid them to do it. Now, I do not recommend A1 Classic Glass in New Mexico.
The glass shop the dealer had recommend for to use on my LC, had stepped on my remote and broke the plastic housing to my key. They just snapped it together so I would not notice. But as soon as I pressed the button it felt funny in my hand. I opened the door and looked inside to study the remote and the whole interior was dirty with glass and caulking. To make a long story short they ultimately paid for half of the key and cleaned up the interior.
Note: do not leave you remote key with anyone! Get the solid rubber transponder key form C-Dan to loan with your LC. This will save a ton of headaches later. (Some of these guys can’t have anything sharper than a rubber ball!)
I think it’s important to develop a good rapport with the people you plan on surrendering you vehicles to, but it’s hard to do on the first visit, like the above glass co with the LC. You just take a chance.
Later,
Singed,
Looking for quality workmanship